Support
Help Centre
Answers to the questions guests and hosts ask most. If you can't find yours, write to us.
In-app messages
Coming soon
Host and guest chat will arrive with accounts.
Frequently asked
- Is RentOda live?
- RentOda is a working prototype. Listings, hosts, reviews and bookings are sample data, and no payment provider is connected yet.
- How do I book a room?
- Search a destination, open a room, pick your dates and send a request. Instant Book rooms skip host approval once the booking system goes live.
- Are hosts verified?
- Not yet. Identity, property and payout verification are marked “Coming soon” and will only show a verified status once the checks are actually connected.
- When am I charged?
- Never, right now — payments are coming soon. Any booking you create today is a demo booking.
- How do I list my room?
- Open “List Your Room”, add photos, set your nightly and monthly price, and mark your available dates.
- How do I report a listing?
- Every room page has “Report this listing” with reasons like fake photos, incorrect information, suspicious host or wrong price.
Still stuck?
Send us your booking ID or listing link and we'll take a look.